Your AI Union Contract Expert

Generic AI tools rely on broad, generalized internet data to make guesses. Avichat is a specialized CBA Interpretation Tool that is custom-tuned to your specific contract. We use a proprietary process to fine-tune the model on your industry's unique language and definitions, implementing strict "guardrails" so the AI only answers based on the text of your agreement.

Absolutely not. Avichat is designed to enhance member satisfaction and insight, not replace human support. It handles the 80% of routine questions (e.g., "What are the overtime rules?"), freeing up your Reps to focus on complex strategy. More importantly, it generates the data you need to understand exactly what your membership is asking, helping you target education and support where it matters most.

We use a three-layer protection system. First, the model is grounded exclusively in your documents. Second, every answer requires a citation (Article/Clause reference). Third, we maintain a secure Liability Audit Trail. Interactions are stored in a "black box" environment that is strictly reserved for legal verification. This ensures the Union is protected in the event of a dispute, without exposing private member conversations during normal operations.

Data sovereignty is our priority. Unlike public tools, we never train our models on your private data for other clients. Whether you are in Canada or the USA, we ensure all data remains resident within your national borders, meeting strict domestic privacy and union compliance standards.

We know Union leadership is busy. You do not need an IT team to run this. Our team handles the entire ingestion process: we digitize your CBA, side letters, and MOUs, configure the custom industry training, and conduct the initial QA. Your team simply reviews the final output before we go live.

Yes, through anonymized, aggregate insights. We strictly protect member privacy, so you never see individual conversation logs. Instead, Avichat groups data by cohort, allowing you to see which topics are trending among specific groups (e.g., "New Hires" vs. "Senior Staff"). This gives you data-backed leverage for bargaining while ensuring members feel safe using the platform.

Yes. Avichat supports multi-language operations, including English, French, and Spanish. Whether you need bilingual support for Canadian locals or Spanish capabilities for US workforces, the platform ensures every member receives accurate answers in their preferred language.

Avichat is designed to be low-friction. It can live as a standalone secure web portal (member self-service) or be embedded into your existing union website or app. We work with your team to determine the easiest access point for your members.