Support

Get help and assistance with AviChat

Support

AviChat: Union AI

We're here to help

1. Contact Support

Our support team is available to assist you with any questions or issues you may have.

Email: support@avichat.ca

Response Time: Within 24-48 business hours

Hours: Monday - Friday, 9:00 AM - 5:00 PM EST

2. Frequently Asked Questions

Coming soon - We're building a comprehensive FAQ section to help you find quick answers.

3. Technical Support

For technical issues, please include the following information in your support request:

  • Your organization name and account details
  • Device type and operating system
  • Description of the issue
  • Steps to reproduce the problem
  • Any error messages received

4. Billing Support

For billing-related inquiries:

Email: billing@avichat.ca

Include: Organization name, invoice number, and billing contact information

5. Emergency Support

For urgent issues affecting service availability for your entire organization, please mark your email as "URGENT" in the subject line.

6. Documentation

Visit our documentation center for guides, tutorials, and best practices: Coming soon

We're committed to providing excellent support for all AviChat users.